Terms & Conditions

Last Updated: June 2026

Welcome to Sam's Fashion. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. About Us

Sam's Fashion is a UAE-based fashion brand specializing in women's footwear, including sandals, heels, and luxury fashion collections.

2. Acceptance of Terms

By using our website, creating an account, or placing an order, you agree to comply with these Terms & Conditions and all applicable laws and regulations of the United Arab Emirates.

3. Product Information

We strive to ensure all product descriptions, images, colors, and prices displayed on our website are accurate.

Please note:

• Product colors may vary slightly due to screen settings and photography lighting.

• Minor variations in embellishments, materials, or finishes may occur.

• All measurements are approximate.

4. Pricing & Currency

• All prices are displayed in UAE Dirhams (AED).

• Prices include VAT where applicable under UAE law.

• We reserve the right to update prices without prior notice.

• Promotional offers may be modified or withdrawn at any time.

5. Orders & Payment

Orders are confirmed only after successful payment authorization.

We reserve the right to:

• Refuse or cancel orders due to pricing errors.

• Limit quantities purchased.

• Cancel orders suspected of fraud or unauthorized activity.

Accepted payment methods will be displayed during checkout.

6. Shipping & Delivery

We deliver across the United Arab Emirates.

Delivery times provided are estimates and may vary due to:

• Public holidays

• Weather conditions

• Courier delays

• Remote delivery locations

Sam's Fashion is not responsible for delays caused by third-party courier services.

7. Returns & Exchanges

Customers may request a return or exchange within the period stated in our Return Policy.

Returned products must:

• Be unused and unworn.

• Be in original packaging.

• Include all tags and accessories.

• Show no signs of damage or alteration.

For hygiene and quality reasons, certain products may not be eligible for return.

8. Order Cancellation

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests may be treated as a return request and will be subject to our Return Policy.

9. Intellectual Property

All website content including:

• Logos

• Product photographs

• Graphics

• Text

• Designs

• Branding

are the property of Sam's Fashion and may not be copied, reproduced, distributed, or used without written permission.

10. User Conduct

You agree not to:

• Use the website for unlawful purposes.

• Submit false or misleading information.

• Attempt unauthorized access to website systems.

• Interfere with website functionality or security.

11. Limitation of Liability

To the maximum extent permitted by UAE law, Sam's Fashion shall not be liable for:

• Indirect or consequential losses.

• Loss of profits or business opportunities.

• Delivery delays beyond our reasonable control.

• Technical interruptions or website downtime.

Our total liability shall not exceed the value of the purchased product.

12. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the UAE courts.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Sam's Fashion
Dubai, United Arab Emirates

15. Changes to Terms

Sam's Fashion reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page and become effective immediately upon publication.